You may be a great listener; however, if the person talking to you senses you are not closely listening to them and 100% present, it feels frustrating and deflating. Following are six ways that you
We all should strive to be nice and polite people in the workplace, but there are four phrases that you may be saying that make you appear weak and lacking confidence. I must be transparent
In our desire to connect with others, we can sometimes say words or phrases with an intent of meaning well and showing that we care for the other person, when actually they are met with
Some people have no problem making eye contact one on one, however the dynamics of maintaining good eye contact when talking changes in a group setting, and in some cases, if you don’t adjust it for
What is the right way versus the wrong way to apologize? Many times it is the words that we use. If you want to sincerely apologize to someone whom you have either possibly offended or
We all know the importance of making a positive impression. Have you ever thought about how important it is to leave a positive impression when you end a conversation? Consider this: the peak-end rule is a
We hear the response “no problem” used in a variety of conversation exchanges. Sometimes it is given as a kind response to an apology, as a way to say, “that’s okay”. And it has also
Although it is never pleasant, learning how to accept criticism in the workplace is important to grow yourself. If all you receive is praise and compliments, it will be difficult to know what you can
Some of us are better at accepting compliments than others, but even if you have no problem graciously accepting them, here are better ways to accept compliments. Most likely even if you are already responding
We have all been embarrassed–either we have embarrassed ourselves or we have been embarrassed by others. I have always admired people who can easily brush off being embarrassed. For some, they make it look so
We’d be glad to talk with you about training for you and your team and any upcoming events for which you need a speaker!
